All Tinker & Rasor instruments should be serviced at our facility in New Braunfels, Texas. Annual calibration and certification are highly recommended and, in some cases, mandatory to ensure optimal performance and compliance.

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Why Choose Tinker & Rasor for Service?
Repairs and calibrations of Tinker & Rasor equipment involve no user-serviceable parts. The service process is intricate, requiring specialized tools, expertise, and calibration to standards traceable to NIST. To maintain the integrity and reliability of your equipment, only Tinker & Rasor or an authorized service center should perform calibrations and issue certifications.

Important: Use of unauthorized service providers will void all warranties. Contact Tinker & Rasor for a list of authorized service locations.

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Calibration records are maintained on file and are available upon request.

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Submitting Your Equipment for Service
We do not require Return Merchandise Authorization (RMA) numbers. To begin the service process, please click the "SUBMIT SERVICE REQUEST" button below, complete the online form, and include it with your equipment when shipping. Forms can also be emailed to us for convenience.

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Once your equipment arrives, our trained technicians will evaluate it and provide a service quote for your approval. We prioritize quick turnaround times, with most services completed within 1–2 business days, ensuring minimal disruption to your work.

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Trade-In Options
If your equipment is beyond repair, our service professionals can discuss trade-in discounts for new equipment.

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Need Assistance?
Our product experts are here to help. If you have questions or need further support, please contact us at:
Phone: (833) 332-1010
Email: info@tinker-rasor.com

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Thank you for trusting Tinker & Rasor for your equipment service needs.