Dear Valued Customers,
With deep sadness, we announce the closure of The D.E. Stearns Company facility in Shreveport, LA. Established in 1941, we have proudly served our customers for over eight decades. This decision has been made after careful consideration and reflection.
We are immensely grateful to all of our loyal customers for their support over the years. Your feedback, encouragement, and continued business have been invaluable to us. Serving you has been an honor, and we hope that we have met your expectations and earned your trust.
Although D.E. Stearns will cease to operate in its current form, our spirit and values will live on through our parent company, Tinker & Rasor (hereinafter T & R). T & R purchased the D.E. Stearns Company in 1976 and in 2009 T & R started producing all D. E. Stearns products. T & R will continue to perform all repairs, calibrations and re-certifications under the D. E. Stearns name. T & R will honor all warranties, contracts, and relationships forged by the D.E. Stearns Co. with our valued customers.
During this transition we will work closely with you to make sure all your orders and needs are taken care of. Going forward, our team, including April Rodriguez (accounting), Brandy Bond (customer service representative), and Cathy Humphrey (repairs and rentals coordinator), will be happy to assist you. If your needs can not be met by our sales and service department or you would prefer executive assistance, please feel free to reach out to President / CEO, Mark J. Byerley, Sr.
Please direct all inquiries and correspondence to T & R Customer Service:
2828 FM 758 New Braunfels, TX 78130
Phone: 1-833-332-1010 or International: +1-830-253-5621
Email: info@tinker-rasor.com
Website: www.tinker-rasor.com
Thank you once again for being a part of The D.E. Stearns family. We are forever grateful for your support and friendship.
With sincere gratitude and warmest regards,
Tinker & Rasor
(On behalf of The D.E. Stearns Company)